HIGHLIGHTS
- What: The article examines the transition from traditional communication methods to advanced UC platforms empowered by emerging technologies particularly focusing on integrating artificial intelligence and machine learning capabilities. This approach has been shown to reduce emergency scaling events by 80% and maintain consistent performance during peak usage periods, such as examination times or start-of-term activities. The article shows that educational institutions adopting UC systems have experienced significant improvements in student engagement, learning outcomes, and administrative efficiency.
- Who: Dell from the Informatica, USA have published the article: International Journal for Multidisciplinary Research (IJFMR), in . . .

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