HIGHLIGHTS
- What: This contribution analyses PB in Rome which is also implemented with DTs seeking to understand how DTs impact role in creating value. The analysis shows that PB digitalisation has provided several benefits to Rome, making the process more rapid and improving the information shared with the people, according to e-government principles. The research aim can be summarised as follows: RQ1. The aim of the Digital Agenda was to ensure transparency and accessibility to allow citizens to know, monitor and evaluate the government`s action, a precondition for citizens` participation and active collaboration (Digital Agenda).

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