Distance-based similarity measures of hypersoft sets under uncertain environment and application in customer support systems

HIGHLIGHTS

• What: This study investigates the application of the IFHSS theory in enhancing similarity measurement within ChatBot systems. In accordance with a predetermined set of specifications, the authors aimed to develop a chatbot application that employs distance-based SMs to analyze client requests, identify the most relevant responses, and deliver individualized and efficient customer service. Conversely, if 𝒫=𝒬, the authors aim to demonstrate that 𝑆 1 (𝒫, 𝒬)=1.
• Who: Simic Vladimir from the Department of Mathematics, University of and Technology, Lahore Pakistan have published the research: Spectrum of Engineering and, in the Journal: (JOURNAL) of 15/07/2024
 



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