HIGHLIGHTS
- who: Sharon Tracey Cameron and collaborators from the Standard care A mystery shopper exercise, will be undertaken in all , participating pharmacies to characterise ‘standard care' (usually verbal advice to visit a clinic for contraception, with/without written and verbal information) in the control phaseThe mystery shopper visits will be conducted when the pharmacy is not recruiting and just before the control phase starts. The mystery shoppers and the scenario used will be chosen by the PPI group. A simple scenario relating to request for EC will be used. Immediately after leaving the pharmacy, the mystery shopper will . . .
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