Doi: 10.4018/ijsssp.315765 *corresponding author

HIGHLIGHTS

• who: Humayun, Zafar and Kennesaw, from the State University, USA* have published the Article: DOI: 10.4018/IJSSSP.315765 *Corresponding Author, in the Journal: (JOURNAL)
• what: The overall objective of SRM is to enable an organization to handle information and data adequately. The aim of this study was twofold: 1) identify CSFs as they relate to SRM, as perceived by both management and staff, and 2) ascertain how management and staff perceive the effectiveness of their SRM policies and procedures in attaining the goals associated with these CSFs. Using the data, the authors carried out . . .
  

   

  

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