HIGHLIGHTS
SUMMARY
An IMOC and SA represent the culture as opposed to the climate of an organization and share the following features: (i) a focus on organizational help and support for employees and_(ii) consideration for them as organizational resources, reflecting that both the IMOC and SA are generally under management control and therefore manageable. On this basis and as shown in Fig 1, the following logic is assumed: If a hospital organization undertakes a "resource investment" in IMOC and SA, the outcome may be capitalization manifested in positive growth in both employees` perceptions of OA . . .
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