HIGHLIGHTS
SUMMARY
Surveys on patient satisfaction are increasingly used to measure quality at hospitals and identify areas of improvement. Children and adolescents wish to participate, contribute and share their experiences to the benefit of others (Children`s Welfare, 2017; Department of Health, 2011; Wray et_al, 2018). Great Ormond Street Hospital in England has developed a questionnaire targeting three age groups to give the children and adolescents a voice in the evaluation of their experiences while visiting an outpatient hospital clinic. Across age groups, children and adolescents provided feedback and were actively involved in the drafting and . . .
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