Iaes international journal of artificial intelligence (ij-ai)

HIGHLIGHTS

  • who: IJ-AI from the Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA , Shah Alam, Selangor, Malaysia have published the research work: IAES International Journal of Artificial Intelligence (IJ-AI), in the Journal: (JOURNAL) of Sep/27,/2021
  • what: The aim of this research is to classify customers` feedback made on mobile banking application by using ML techniques. In this research, the accuracy of NB and SVM is compared. The sentiment analysis was made to compare the most negative value (MNV) and most positive value (MPV) on tweets and comments between banks. Based on . . .

     

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