HIGHLIGHTS
SUMMARY
The family of experiments that the authors ran compared the usability of the SOCIO chatbot with Creately to increase the reliability of the results of the baseline experiment. The aim of the family of experiments is to answer the following research question: RQ: Compared to Creately, does the use of SOCIO positively affect the efficiency, effectiveness, and satisfaction of the users building class diagrams and the quality of the class diagrams built? Since this is an extension of previous research, the authors used the same search string as (("usability" OR "usability technique" OR "usability . . .
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