HIGHLIGHTS
- who: Moreno and Rhia from the Collaboration is also improved by establishing clarity of roles and expectations to avoid conflict and/or inefficiency (Mestan, )Institutions should not limit online support and instruction to a single group and should instead build collaborative partnerships across university units for better efficiency in times of crisis (Bouchey et_al, ). Halupa (2019) also stressed the importance of collaboration from the beginning between IDs and faculty to avoid conflict and also mitigate faculty resistance to online instruction. They suggested greater attention to role differentiation and associated areas of expertise in terms of faculty content . . .
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