Snakes and ladders: a qualitative study understanding the active ingredients of social interaction around the use of audit and feedback

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SUMMARY

    The authors used a qualitative approach to describe how physicians engaged in a facilitated group-feedback session led by their peers and to explore the reasons for variation across sites. By the time of the facilitated group discussions, physicians received the feedback report in an interactive HTML dashboard that included Medicine is a profession that requires gathering, processing, and acting on numerous sources of data and actioning it to provide the best possible care. The study research coordinator (KD) and three additional members of the research team (TK, KW, NR), each of whom were . . .

     

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