HIGHLIGHTS
SUMMARY
For improving patient-hospitalist communication, patient satisfaction, trust, and agreement with providers varied based on the setting where they were implemented, leading to questions about their utility. As part of a quality improvement program, the authors aimed to implement standardized hospitalist information cards (SHICs) during the initial patient interaction, with the goal to improve the patients` perception of the overall communication. An inpatient communication experience survey was used as the primary instrument to collect patients` perceptions of the quality of the communication with their hospitalist(s) across three hospital medicine floors. This project was . . .
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