HIGHLIGHTS
SUMMARY
With increased reliance on mental health and crisis support services observed worldwide in response to the COVID-19 pandemic, it is clear that crisis support for personal crises, such as suicidality, mental health issues, and situational crises, is an essential part of the mental health and public health systems, where the use of new technologies could substantially enhance the much-needed capacity. In Australia, the national 24-hour crisis support service for the general community, Lifeline, featured heavily in the Australian Department of Health`s $10.4 (US $7.2) million national mental health . . .
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