Assessing emergency department nurses` ability to communicate with angry patients and the factors that influence it

HIGHLIGHTS

  • who: Xi Chen from the of Zaragoza, Spain have published the research: Assessing emergency department nurses` ability to communicate with angry patients and the factors that influence it, in the Journal: (JOURNAL)
  • what: After obtaining approval from the ED heads in each sampled hospital, the authors first approached the head nurse of each ED through WeChat (the most popular instant messaging and social media app in China), introduced the study purpose and procedure to them, and provided them with the link to the questionnaire (https://www.wjx.cn/jq/35142644.aspx). The study showed that . . .

     

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