Service quality, satisfaction and behavioural intentions in sport child camps: participants and parents perspectives

HIGHLIGHTS

  • who: Maia and collaborators from the Faculty of Sport, Centre of Research, Education, Innovation and Intervention in Sport, University of Porto, Porto, and have published the article: Service quality, satisfaction and behavioural intentions in sport child camps: participants and parents perspectives, in the Journal: (JOURNAL)
  • what: The authors examine the relationships between SQ dimensions and both sport child camp satisfaction (CCS) and complementary services satisfaction (CSS) among both participants and parents. The model shows an acceptable fit to the data . This study was driven by the need of capturing how both parents and participants evaluate . . .

     

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