HIGHLIGHTS
- who: Yuliansyah from the (UNIVERSITY) have published the article: Journal of Applied Sciences in Travel and Hospitality ISSN: 2622-8319, vol. 3, no. 1, 2020, pp. 51-60, in the Journal: (JOURNAL)
- what: This research is intended to measure and analyze the quality of receptionist services to guest satisfaction at Harper Kuta Hotel using servqual method to check the gap both partially and simultaneously.
- how: Based on the results of data processing with SPSS 25 the following results are obtained which have been compared directly with r (Pearson product-moment) like on the . . .
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