HIGHLIGHTS
- who: Joana Duarte et al. from the Centre for Work Life and Evaluation Studies (CTA), Malmö University, Malmö, Sweden have published the paper: Not All Emotional Demands Are the Same: Emotional Demands from Clients’ or Co-Workers’ Relations Have Different Associations with Well-Being in Service Workers, in the Journal: (JOURNAL)
- what: The aim of this study is to explore the relation between ED from different relational sources (clients/patients/customers and colleagues supervisors and employees) and service workers' exhaustion and engagement. Although some studies have suggested that emotional demands in service workers can also . . .
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