A comparative study of positive and negative electronic word-of-mouth on the servqual scale during the covid-19 epidemic – taking a regional teaching hospital in taiwan as an example

HIGHLIGHTS

• who: Po-Chun Lee from the tive eWOM reviews of a regional teaching hospital in Taiwan have published the Article: A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example, in the Journal: (JOURNAL) of June/24,/2011
• what: The aim of this research is to combine eWOM reviews with the SERVQUAL scale in a comparative study of positive and negau2011 tive eWOM reviews of a regional teaching hospital in Taiwan. This study is based . . .
  

   

  

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