A decision-support system to analyse customer satisfaction applied to a tourism transport service

HIGHLIGHTS

  • who: Cu00e9lia M. Q. Ramos and collaborators from the School for Management, Hospitality and Tourism (ESGHT) and Research Centre for Tourism, Sustainability, and Well-Being (CinTurs), Universidade do Algarve, have published the research work: A Decision-Support System to Analyse Customer Satisfaction Applied to a Tourism Transport Service, in the Journal: (JOURNAL)
  • what: In this context, the following research question was posed: How can the authors provide better quality services to (transfer) travel consumers in a way to improve consumer satisfaction? This study has the following characterisation (see also Table 3): (i) Number of countries . . .

     

    Logo ScioWire Beta black

    If you want to have access to all the content you need to log in!

    Thanks :)

    If you don't have an account, you can create one here.

     

Scroll to Top

Add A Knowledge Base Question !

+ = Verify Human or Spambot ?