A goal-driven evaluation method based on process mining for healthcare processes

HIGHLIGHTS

  • who: Tugba Gurgen Erdogan and Ayca Tarhan from the Department have published the article: A Goal-Driven Evaluation Method Based On Process Mining for Healthcare Processes, in the Journal: (JOURNAL) of 13/01/2017
  • what: This method starts with the definition of the scope and creation of a table called GQFI that addresses initial project goals (G), questions (Q), features (F) and performance indicators (I) of a PM project. The research described in this paper was undertaken by following a design science approach in which artifacts were built and evaluated to meet the identified business . . .

     

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