A machine learning approach to the digitalization of bank customers: evidence from random and causal forests

HIGHLIGHTS

• who: Santiago Carbo-Valverde and colleagues from the University of Granada, Granada, Spain, Bangor University, Hen Goleg, Bangor, United Kingdom have published the research work: A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests, in the Journal: PLOS ONE of 24/09/2020
• what: The authors explore the digital journey of bank customers by examining a number of dimensions (adoption, diversity of use and bank and non-bank's payment choices) to provide a more complete picture of the digitalization process. The primary data for this study were . . .
  

   

  

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