HIGHLIGHTS
- What: The aim of this study is to examine the level of NRW in Malaysia. Conducting a complete transcription is crucial to prevent any bias that may arise from the selective selection of material by the researcher, who may have specific themes or research objectives in mind (O`Keeffe et_al, 2016). As the study progresses, it may become apparent that common codes are used in several interviews (Knott et_al, 2022). The results of this study have important and practical implications for policymakers and urban water utility administrators.
- Who: Maria Bruns from the Faculty of Accountancy . . .

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