HIGHLIGHTS
- who: Danielle, Nel-Sanders and Aaron P., Malomane from the School of Public University of Johannesburg, Johannesburg, South Africa have published the Article: Africau2019s Public Service Delivery and Performance Review, in the Journal: (JOURNAL)
- what: Unobtrusive research techniques were used to analyse secondary data that support the aim of this article. For this article, the multiple-case study methodology proposed by Goodrick (2014:13), namely the collective case study framework, was used to understand the similarities and differences between cases. The article has undertaken three stages to the review: firstly, finding the initial list of . . .
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