An empirical study of factors affecting intention in online store in_indonesia during pandemi covid-19

HIGHLIGHTS

  • who: Reviewer from the Perbanas Institute, Jakarta have published the paper: An Empirical Study of Factors Affecting Intention in Online Store in_Indonesia During Pandemi Covid-19, in the Journal: (JOURNAL)
  • what: The aim of this paper is to understand the intention of customers in online shopping. This study investigates the relationship between benefits (convenience product selection and price) and risks (delivery product performance return policy and security) on with as a mediating variable. This study shows that product selection price delivery product performance and return policy are significant positive predictors of intention ISSN-E: 2830 . . .

     

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