HIGHLIGHTS
- who: Global Business Research Center from the Faculty of Economics, Seikei University, Kichijoji-kitamachi, Musashino-shi, Tokyo, Japan have published the research: Annals of Business Administrative Science, 14, 217-230, in the Journal: (JOURNAL)
- what: Possible responses were: the authors provide low-priced products due to cost reductions; the authors provide unique products and services; accurate or short delivery times; responsiveness to customer requests for customization; excellent customer service (post-sale service and technical support).
- future: This point was clarified in the interview with factory managers. competencies and design and development capabilities is . . .
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