HIGHLIGHTS
- What: The interpretation of the results using CVPAT in this research model was conducted in two stages. This suggests that the error rate is lower in the PLSSEM model, indicating that this model has strong predictive power. The focus of this research is to examine the impact of various aspects of pharmacy services on patient satisfaction and loyalty. All hypotheses tested in this study showed significant results.
- Who: Anggita, Petrareni and Margaretha Pink, Berlianto from the (UNIVERSITY) have published the Article: Antecedents and Consequences of Outpatient Patient Satisfaction In The Pharmacy Installation of XYZ Hospital . . .
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