Assessing institutional performance using machine learning on arabic facebook comments

HIGHLIGHTS

  • What: This study proposes a model to help institutions such as the Iraqi Ministry of Justice evaluate their performance based on sentiment analysis on Facebook.
  • Who: gerry from the Department of Software, Faculty of Computer Science and Information Technology, Wasit University have published the research work: Assessing Institutional Performance using Machine Learning on Arabic Facebook Comments, in the Journal: (JOURNAL)
  • How: The results showed that SVM achieved the highest accuracy of 97.774% after retaining certain stop words which proved to have a significant impact on the accuracy of the algorithms ensuring the . . .

     

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