HIGHLIGHTS
- who: Crisis, Situations and Katarzyna, Pietrucha-Urbanik from the Department of Water Supply and Sewerage Systems, Faculty of Civil, Environmental Engineering and have published the research: Consumers` Perceptions of the Supply of Tap Water in, in the Journal: (JOURNAL)
- what: Continuing with work to assess possibilities for water companies to improve their performance in this study generates an Analytical Hierarchy Process allowing recipients to determine importance criteria where quality of service is concerned. This paper presents heuristics used by consumers of tap water, i.e. simplified ways of formulating opinions as decisions are made regarding . . .
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