HIGHLIGHTS
- who: Muhammad Khalilur Rahman and Md. Abu Issa Gazi from the Universiti Sains Malaysia UCSI University, Malaysia have published the research: Determinants of patients' satisfaction and trust toward healthcare service environment in general practice clinics, in the Journal: (JOURNAL)
- what: Against this background, this study explores the GP clinics' healthcare services environment as an alternative means of enhancing patients' experience and their response, in the hope of providing GP clinics with some recommendations to improve their competitive edge. This study analyzes the influence of general practice clinic healthcare services environment (e_g, ambiance, exterior design, cleanliness . . .
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