Development and validation of an instrument to measure and manage organizational process variety

HIGHLIGHTS

• who: Sarah Zelt and collaborators from the Institute of Information Systems, University of Liechtenstein, Vaduz, Principality of Liechtenstein, Faculty Systems, University of Applied Northwestern Switzerland, Switzerland have published the research work: Development and validation of an instrument to measure and manage organizational process variety, in the Journal: PLOS ONE | https://doi.org/10.1371/journal.pone [0206198]. October 23, 2018 of August/16,/2017
• what: The authors develop a rigorous measurement instrument that allows describing and classifying business processes in practice. The authors report on the application of this instrument within one case organization to . . .
  

   

  

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