HIGHLIGHTS
- What: The aim of this study is to evaluate how civil servants enforce the labour laws and investigate how this affects public services. This study seeks at addressing the following research questions: 1) What are the specific components and mechanisms that consist of the enforcement of labour laws policies by civil servants in the fulfilment of their duties? 2) How do these enforcement practices impact the effectiveness and quality of public services provided to the public? The study focuses on civil servants; and 3. The authors propose the establishment of how the labour policies can be enforced . . .

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