HIGHLIGHTS
- who: Gerelmaa Battumur and collaborators from the Department of Industrial Management, Gyeongsang National University, Jinju, South Korea have published the article: Factors affecting satisfaction with the postal delivery service, in the Journal: (JOURNAL) of 27/Dec/2021
- what: The outcome of the analysis showed that the four components of service quality constructs of delivery service have no significant effect on However they affect while tangibility and empathy have not shown such trustworthy effects on customer fulfillment. Outcomes of the study show that each variable (EService Quality, E-Trust, cost, Brand Vision) has an effective and . . .
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