HIGHLIGHTS
- who: TYPE et al. from the University of Missouri, United States have published the research: Factors influencing consumersu2019 willingness to accept service robots: Based on online reviews of Chinese hotels, in the Journal: (JOURNAL)
- what: Third, the potential use of service robots in the Chinese hotel industry is huge, and there are already many application practices at present, but there is still few research concerned about Chinese consumers` acceptance of hotel service robots. This study has contributed to the anthropomorphism theory. In line with previous research about online reviews (Fuentes-Moraleda et_al, 2020), this study . . .
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