HIGHLIGHTS
- What: The aim of the paper is to identify the most important directions of research to date and to in microfinance companies. highlighting its role in enhancing operational efficiency customer experience and financial inclusion through technologies like blockchain and AI. It is important to recognise the main objectives of incorporating FinTech into microfinance have been to satisfy the organisation`s operational requirements, improve service provision and guarantee the long-term viability of microfinance activities (Banna et_al, 2022). The final effect of the first stage of the research is a map of dependencies between the most frequently used . . .

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