HIGHLIGHTS
- What: The aim of this reflection is to bridge the invisible gap between theory and practice, examining a realworld negotiation in a challenging context through an analytical lens, with the benefit of hindsight. As seen in the interest map, the main objectives and interests of the Global Operations were to ensure the safety of the team members and release of the Captives being held, while avoiding reputational risk to the organization by keeping the negotiation out of the public`s eyes.
- Who: Filippo Martini from the Independent Consultant, Munich, GermanyHe holds a Bachelor`s degree . . .
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