HIGHLIGHTS
- who: AFTAB AHMED from the Lecturer, National University of Modern Languages, Islamabad have published the research work: HOSPITAL: AN ASSESSMENT FROM PATIENTS` VIEW OF SERVICE QUALITY, in the Journal: (JOURNAL)
- what: The aim of this research is to examine the expectation and perception level of maternity patients about the quality of service provided by private health care centers and clinics in Pakistan amid the COVID-19 pandemic.
- how: Logic the authors investigated maternity patients` expectations and perception levels amid COVID-19 by employing the SERVQUAL model.
- future: Apart from recommending relevant . . .
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