HIGHLIGHTS
- What: Much of the research regarding animal-visitor interactions in zoos has primarily focused on the impact of those interactions on the animals (Fernandez and amp; Chiew, 2021), with fewer studies on impacts on zoo visitors (Learmonth et_al, 2021). This systematic review aims to build on the foundations supplied by previous research, with the following objectives: 1) to identify and analyze existing literature exploring what zoo attributes, i.e., animal, human and environment, influence visitor perceptions of animal welfare, either positively or negatively, and 2) to Phillips et_al 406 characterize how positive or negative perception of animal . . .

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