HIGHLIGHTS
- who: Chinese enterprises and colleagues from the University of City Island, Cyprus Hang Seng University of Hong Kong, China have published the research work: How organizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators, in the Journal: (JOURNAL)
- what: By integrating social exchange theory (Cropanzano et_al, 2017) and organizational identity theory (Ashforth and Mael, 1989), the authors provide a better understanding of how OT impacts employees` OCB by testing the mediating roles of OI and EL in the process of OT impacting OCB. The research members actively communicated with the heads . . .
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