HIGHLIGHTS
- who: Microsoft account from the (Temporary), Department of Tourism Studies, Uva Wellassa University, Badullla, Sri Lanka have published the research: How Service Quality effects on Guest Satisfaction in Boutique Hotels:, in the Journal: (JOURNAL)
- what: Even though guest satisfaction has an effect on hotel performance and previous studies show that service quality has a high impact on guest satisfaction this study was conducted to investigate how service quality effects on guests` satisfaction in boutique hotels with special reference to the Central Province. The aim of this process is for the Boutique hotel to always act . . .
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