How transportation service quality drives public attitude and image of a sustainable city: satisfaction as a mediator and involvement as a moderator

HIGHLIGHTS

• who: Mu-Chen Chen and colleagues from the Department of Transportation and Logistics Management, National Chiao Tung University, F, No118, Yang-Ming-Shan, Taipei, Taiwan have published the research: How Transportation Service Quality Drives Public Attitude and Image of a Sustainable City: Satisfaction as A Mediator and Involvement as A Moderator, in the Journal: (JOURNAL) of 30/08/2017
• what: This study attempts to explore the influence of perceived transportation service quality on passenger satisfaction and, in turn, how it affects passengers' attitudes toward and image of the host city. Using the same way of . . .
  

   

  

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