HIGHLIGHTS
- who: Antonio Alvarez-Ferrer and collaborators from the Universitat Rovira i Virgili (Spain) have published the Article: Identification of the key factors for success in the hotel sector, in the Journal: (JOURNAL)
- what: The aim of this work is to identify the key factors for success in the hotel sector. If the authors focus on the hotel sector, even though service quality is a key aspect for hotels (Crick and amp; Spencer, 2011; Ladhari, 2012), the positive effects of the quality certification in this sector can be the following:. The authors propose a study to . . .
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