HIGHLIGHTS
SUMMARY
The aim was to further develop the QI-ROI framework by exploring the categories of goals and benefits that reflect ROI from large-scale QI programmes. The aim of this part of the review was to further develop a framework for understanding the benefits that reflect the concept of ROI from large-scale healthcare QI programmes (the QI-ROI). The aims embody aspirations or QI-ROI as imagined, whilst the reported outcomes and benefits represent QI-ROI as experienced. There are of-course other ways to improve healthcare, and organisations do invest in various . . .
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