HIGHLIGHTS
- who: Hongying Fei et al. from the School of Management, Shanghai University, Shangda Road, Shanghai, China have published the article: Identifying Root Causes of Important Service Failures across Medical Examination Processes with Integration of 4M1E, ITLV, GRA, DEMATEL and FMEA, in the Journal: Healthcare 2022, 10, 2283. of /2022/
- what: According to the literature, it was observed that there are few research studies on improving the service quality of medical examination, and most studies focus on either specific problems or certain medical examination activities such as the performance of Carm X-ray machines, service assessments . . .
If you want to have access to all the content you need to log in!
Thanks :)
If you don't have an account, you can create one here.