HIGHLIGHTS
- who: Bebas Pakai from the Department of Applied, Durban University of Technology, South Africa have published the research: :: IJEBD :: ISSN : 2597-4785 (ONLINE) ISSN : 2597-4750 (PRINTED), in the Journal: (JOURNAL)
- what: This research mainly investigated SMEs registered and funded by the Department of Small Business Development, supported by Durban University of Technology (DUT) at the Centre for Social Entrepreneurship Rapid Incubator (CSERI). This study aims to build a new framework for increasing CRM adoption among SMEs in KZN. The data collection tool was distributed to industry experts, academics, and peers for review to ensure . . .
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