HIGHLIGHTS
- who: Xiaotian, Xu and Wai Nga, Leong from the Clausius Scientific Press, Canada Faculty of Business, City University of Macau, Macau, China have published the paper: Importance of Managing Service Quality, in the Journal: (JOURNAL)
- what: With that the authors design the service quality and service management questionnaires. After that the authors compare the GDP for those provinces, and eventually decide to use Guangdong as the target province.
SUMMARY
Even though Meituan is developing rapidly and manages to deliver high quality product to its customers, there are more and more complaints . . .
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