Improved professional practices in social services through emotional labor strategies

HIGHLIGHTS

  • who: Tea Gvelesiani from the Gumushane University, Tu00fcrkiye University of Zaragoza, Spain have published the Article: Improved professional practices in social services through Emotional Labor strategies, in the Journal: (JOURNAL) of 24/03/2022
  • what: The authors have relied on the definition of job burnout and its three dimensions as proposed by Maslach and Leiter . In the first stage, a qualitative study was conducted to determine the organizational characteristics that might be related to EL performed by professional social workers. In the current study, EL is presented in three dimensions: Surface Acting, Deep Acting, and . . .

     

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