HIGHLIGHTS
- who: Yingyu Xu et al. from the Department of Electrical and Computer Engineering, Kanazawa University, Kanazawa, Japan have published the article: Issue in Implementing Customer Operations Performance Center (COPC), in the Journal: (JOURNAL)
- what: The authors first review the process of implementing Then the authors identify major barriers in implementing Organizations should take proper measures in overcoming these barriers to ensure successful implementation of
SUMMARY
Corresponding author. designed to promote the consistently high standard of customer and employee satisfaction. The authors first offer a review of COPC, and present the fad . . .
If you want to have access to all the content you need to log in!
Thanks :)
If you don't have an account, you can create one here.