HIGHLIGHTS
- What: The research followed qualitative principles to gain deeper insight from managers (Durbarry, 2018), using semi-structured interviews (Gronmo, 2016), and focusing on identifying leaders`s rationales for adopting the approaches rather than analysing the decisionmaking process (Smith, 2018). The research undertaken was a single case study, within one hotel, and as such, the sample of both of organisations and individuals could have been expanded.
- Who: Greta Marinotti and collaborators from the York Business School, York St John University, York , EX, United Kingdom have published the research: Human Resources Management and Services 6(1), in . . .
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