HIGHLIGHTS
SUMMARY
The rise of social media During the last few decades, social media (also referred to as Social Networking webSites-SNS (Chang 2017)) have become a key medium for people and organisations to engage in communication inter alia for an increasing number of purposes. Data generated by social media platforms can be used to support social research and policy. Answering questions and making policy out social media Academics, analysts and policy officials have been quick to pick up social media as a potential trove of data and content that could be analysed and exploited for . . .
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