Mapping patient education encounters in elective surgery: a cohort study and cross-sectional survey

HIGHLIGHTS

  • What: The authors propose that process mapping can be used as a useful tool in identifying what resources are used and where in the surgical process map patients are educated about their diagnosis and surgical management, using elective spinal surgery as an exemplar. The aims of this study were twofold. The authors aimed to develop a comprehensive process map of when patients learn about their proposed surgery. This survey was developed with reference to a scoping review by Atlas et al which identified sources of information patients accessed prior to elective surgery (see online supplemental appendix B . . .

     

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